Privacy Policy

Our Privacy Policy

This Privacy Policy describes how we collect, use and share information about you and the choices that are available to you with respect to our handling of your data. This policy applies to information we collect when you interact with us online (e.g., through our website or other online products and services) or offline. Our online and offline services and interactions with you are collectively referred to as “Services” in this Privacy Policy.

Collection of Information

Information We Collect Directly from You
We collect information you provide directly to us. For example, we collect information when you use our websites; shop in our stores; call us on the phone; create an online account; sign up to receive our emails; request a catalog; contest; promotion or survey; request customer support; apply for and/or participate in our loyalty program; apply for a job; or otherwise communicate with us.
The types of information we may collect include your name, email address, zip or postal code, billing address, shipping address, phone number, payment card information, product preferences, demographic information and any other information you choose to provide. In some cases, we may also collect information you provide about others, such as when you purchase a gift card for someone and request that we deliver it electronically, create and share a “wishlist” or decide to purchase and ship products to someone. We will use this information to fulfill your requests and will not send marketing communications to your contacts unless they separately opt in to.

Information We Collect Automatically
We automatically collect certain information about you when you access or use our Services, including:

  • Log Information:We collect information about your use of our websites, such as the type of browser you use, access times, pages viewed, your IP address and the referring link through which you accessed our websites.
  • Device Information:We collect information about the device you use to access our online Services, including the hardware model and operating system and version.
  • Transaction Information:When you purchase or return a product, we collect information about the transaction, such as product details and the date and location of the purchase/return.
  • Information Collected by Cookies and Other Tracking Technologies:We use cookies, web beacons (also known as “tracking pixels”) and similar tracking technologies to collect information about you when you interact with our websites or emails, including information about your browsing and purchasing behavior. We may combine this information with other information we collect about you and use it for various purposes, such as improving our websites and your online experience, understanding which areas and features of our sites are popular, counting visits, understanding campaign effectiveness, tailoring our communications with you, determining whether an email has been opened and links within the email have been clicked and for other internal business purposes. For more information about how we use cookies, please see the cookie policy.

Use of Information

We use information about you for various purposes, including to:

  • Provide, maintain and improve our Services, including to facilitate and improve your in-store and online shopping experiences;
  • Deliver the products and services you request, process transactions and send you related information, including confirmations and receipts, respond to your comments, questions and requests and provide customer service;
  • Communicate with you about products, services, offers, promotions, rewards and events and provide news and information we think will be of interest to you;
  • Manage your online account(s) and send you technical notices, updates, security alerts and support and administrative messages;
  • Monitor and analyze trends, usage and activities;
  • Process and deliver contest, promotion and sweepstakes entries, rewards and loyalty programs;
  • Detect, investigate and prevent fraudulent transactions and other illegal activities and protect our and others’ rights and properties;

Sharing of Information

We may share information about you as follows:

  • With vendors, consultants and other service providers who need access to such information to carry out work on our behalf;
  • With our business partners and other third parties for purposes of sending their own direct mail, unless you opt out of this type of sharing by logging into your online account and changing your preferences or by contacting us;
  • In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or legal process or as otherwise required by any applicable law, rule or regulation;
  • If we believe your actions are inconsistent with our user agreements or policies or to protect the rights, property and safety of us or any third party;
  • In connection with, or during negotiations of, any merger, sale of company assets, financing or transfer of all or a portion of our business to another company;
  • By publicly posting, at our discretion, your product review or other user content if you provide one; and
  • With your consent or at your direction.

We allow our e-commerce partners to obtain personal information for the purposes of facilitating ordering and shipping internationally.

Advertising & Analytics Services

We engage third parties to serve advertisements on our behalf across the Internet and to provide analytics services. These entities may use cookies, web beacons and other technologies to collect information about your use of our websites, such as your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our websites and other websites and better understand your online activity. We may also work with third parties to serve ads to you as part of a customized campaign on other websites or platforms.

Data Retention

Our retention periods for personal data are based on business needs and legal requirements. We retain personal data for as long as is necessary for the processing purpose(s) for which the data was collected and any other permissible, related purpose.

Children

We do not, in providing the Services, knowingly collect personal information from children. If you have reason to believe that a child has provided personal data to us via the Services, please contact us, and we will endeavor to delete that information from our databases.

Your Choices

Managing or Deleting Your Online Account

You may update, correct or delete your online account information at any time by logging into your account and navigating to the “My Account” page. You can opt out of receiving promotional communications from us at any time by adjusting your settings.

Cookies Policy
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. Some of our business partners may use cookies on our site (e.g., advertisers). However, we have no access to or control over these cookies.